112 Operator (2020)

I did enjoy my time playing 112 Operator. It has a very solid foundation for a simulation game but isn’t one that you can turn off to. It’s the perfect addition to the PS Library of a simulator game fan but can be daunting to anyone that isn’t 100% sure of what they’re getting into. The game has also made many positive improvements from 911 operator. I am very excited to see what Jutsu Games plan on doing next!

112 Operator is ultimately a niche game let down by some bad design choices on the Switch. While the premise is interesting, the UI immersive and the gameplay compelling, the control options and confusing visuals on the Switch make it hard to stay focused. This is a game best played on a workstation with no distractions, and that’s about as far away from the Switch’s capabilities as one could imagine. If you’re the kind of player who can stomach the game’s flaws and dry moments, you’d still be better off to try it on another platform.

Simulations can be a tricky business on consoles since they typically feature more complex controls better suited to the PC, but the ones that get it right are sometimes a real treat...

Despite its repetitive call cycle and crowded map, 112 Operator is a stressful yet enjoyable simulation/strategy game that truly shows the hardships of working as an emergency service operator. Plus, it helped bring closure to a childhood event that I didn't know I needed.

Overall, 112 Operator is a fun game for anyone who likes to play management sims. Unfortunately, when the easy control system and preset stories wear thin, there’s nothing to keep this dispatcher from changing careers. I know the developers are planning to release more content, which will help, but I don’t think that will be enough to completely salvage the experience.